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October 26, 2006

‘Kay, Thanks

The phone rings. I pick up.

Me: Hello?

There’s a pause. I know what The Pause means. The Pause means I should hang up immediately, because there’s no presence until the computer hooks people up. I’ve used this for amusing disjunctive conversations in the past, but I try to keep things fresh.

Uncertain man: Hello?
Me: Yes?
Uncertain man: Is this (my name)?
Me: Yes?
Uncertain man: Hello, I’m calling from Time Warner Cable? I’m calling to let you know about our new phone?

Time Warner Cable has been obnoxious lately. In fact, they called me yesterday. And a few days before that. Everyone sounds around twentyish and inexperienced. In fact, I imagine they are people who answered the ads that read, “Make $$$ in your spare time from home!!!”

Each time they make the same mistake. They pause here. They will pause for up to about ten seconds here. What a perfect time to break in, which more experienced callers won’t let you do until they’re confirming your address.

Me: Oh, okay, thanks!
Uncertain man (flustered): Uh, sure.
Me: Bye.
Uncertain man (still flustered): Bye.

Thank goodness some people were raised with decent phone manners.

Posted by jenkins at October 26, 2006 7:06 PM

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